Hernán Villalba Muzzin
HERNÁN VILLALBA MUZZIN
After-Sales that Burns Reputation: The Reconquest

After-Sales that Burns Reputation: The Reconquest

Selling a kitchen is easy. Installing it without drama is the real business. I transform complaints into loyalty with a simple system of handover, SLA, and quality control.

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Hernán Villalba Muzzin

Hernán Villalba Muzzin

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Nota de traducción: El contenido completo en en está siendo procesado. Se muestra la versión original en español.

Strategic Audit

Key control points: After-Sales that Burns Reputation

  • —Is there a defined standard for this operation?
  • —Do the same dependencies repeat weekly?
  • —Does the team know the exact decision criteria?
  • —Is there visibility into the real process bottleneck?

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