Hernán Villalba Muzzin
HERNÁN VILLALBA MUZZIN
The 'Free' Change That Costs Dearly: Change Control to Protect Margin Without Fighting

The 'Free' Change That Costs Dearly: Change Control to Protect Margin Without Fighting

The customer is always right, but being right has a price. If your change management process is 'verbal', you are giving away your profitability in installments.

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Hernán Villalba Muzzin

Hernán Villalba Muzzin

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Nota de traducción: El contenido completo en en está siendo procesado. Se muestra la versión original en español.

Strategic Audit

Key control points: The 'Free' Change That Costs Dearly

  • —Is there a defined standard for this operation?
  • —Do the same dependencies repeat weekly?
  • —Does the team know the exact decision criteria?
  • —Is there visibility into the real process bottleneck?

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